On Tuesday, May 9th at 11:09 am, we encountered a woman at the Center for the Reception and Delivery of Identity Documents (CRLDI) located in Sainte-Thérèse Park. She had an appointment scheduled for 10:00 am. Upon entering the corridor leading to the offices that provide various passport application services, she found a dozen people already waiting in line for permission to enter. Outside the door, several men presenting themselves as "agents" welcomed new arrivals and attempted to talk to them. Inside the office, t
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